1Introduction
Baazigar.ws ("baazigar", "we", "us") is a trusted online betting platform serving users in Bangladesh. We understand how sensitive your personal information is, which is why this Privacy Policy is designed to give you a clear picture of exactly how we handle your data.
This privacy policy applies to our website (baazigar.ws), mobile app, and all associated services. By using our services, you are considered to have accepted the terms of this policy.
This policy is written in plain language — covering what data we collect, why we collect it, how long we keep it, and how you can stay in control of your own information. No hidden clauses, no legal jargon — just straightforward facts.
2What Data We Collect
Baazigar collects two types of information from you — data you provide directly and data collected automatically.
Personal Information (provided by you)
- Identity Information: Full name, date of birth, national ID number.
- Contact Information: Mobile number, email address, home address.
- Financial Information: bKash/Nagad/Rocket number, bank account details (for withdrawals only).
- KYC Documents: Photo of national ID or passport, selfie photo.
- Account Information: Username, password (stored in encrypted form).
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device ID.
- Usage Data: Page visits, click patterns, session duration.
- Betting Activity: Betting history, deposit and withdrawal records.
- Location Information: Approximate location (IP-based); GPS only if permitted within the app.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP verification, communication | Yes |
| Email Address | Account security, notifications | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| KYC Documents | Legal Compliance & Fraud Prevention | For Withdrawals |
| Location Data | Fraud Detection | No (Optional) |
3How We Collect Your Information
Baazigar collects your information in several ways. We always aim to gather only what is strictly necessary.
- Registration form: You provide information directly when creating an account.
- KYC Process: When uploading documents for identity verification.
- Transactions: Payment details during deposits or withdrawals.
- Cookies & Trackers: Automatically, while you browse the website.
- Customer Support: When you contact us via chat or email.
- Third Parties: From payment gateways or identity verification services (only where necessary).
4How We Use Your Data
We use your information only for specific, legitimate purposes. Nothing is used unnecessarily.
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To process betting, deposits, withdrawals, and bonuses.
- Security Assurance: To prevent fraud, money laundering, and other illegal activities.
- Legal Compliance: To fulfill age verification, KYC, and applicable legal obligations.
- Contact: To send important notifications, confirm transactions, and provide support.
- Service Improvement: To improve the user experience and develop new features.
- Promotional Communications: To send you offers and bonuses with your consent (you can unsubscribe at any time).
6Cookies & Tracking Technologies
Baazigar uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the site secure.
Cookie Type
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, site functionality | Until End of Session |
| Performance Cookies | Page load times, error detection | 30 Days |
| Functional Cookies | Remembering language preferences and UI settings | 1 Year |
| Analytics Cookies | User Behavior Analysis (Anonymized) | 6 months |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.
7Data Protection Practices
Baazigar uses industry-leading security technology to protect your data. No system is 100% impenetrable, but we take every possible measure to keep your information safe.
- SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
- Password Hashing: Passwords are never stored in plain text — bcrypt hashing is used.
- Two-Factor Authentication: You can strengthen your account security by enabling 2FA.
- Firewall & DDoS Protection: Our servers are always protected behind enterprise-grade firewalls.
- Regular Security Audits: An independent team of security experts regularly audits our systems.
- Data Backup: Encrypted backups stored in secure data centers.
- Access Control: Staff are granted access only to the information necessary for their specific role.
8Data Retention Period
We don't hold your data any longer than necessary. However, certain information may need to be retained for a specific period due to legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Required by Financial Regulators |
| KYC Documents | 5 Years | Anti-money laundering laws |
| Customer Support Chat | 2 years | Dispute Resolution |
| Log Files | 1 Year | Security Analysis |
| Marketing Preferences | Until unsubscribed | Your Consent |
9Your Rights
You have important rights over your personal data. baazigar respects these rights and responds to your requests within a reasonable timeframe.
To exercise these rights support@baazigar.wsto email us. We will respond within 30 business days.
10Children's Privacy
Baazigar strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal information from minors.
If a minor has registered an account by mistake and we detect it, the account will be closed immediately and all associated data will be securely deleted.
11Policy Updates
Baazigar may update this privacy policy from time to time. For significant changes, we will:
- We will provide 30 days' advance notice via email or SMS.
- We will notify you via a prominent banner on the website.
- We will update the "Last Updated" date at the top of this page.
Continued use of our services after any changes takes effect means you accept the updated policy. If you object to the new terms, please notify us before closing your account.
12Contact
For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:
- Email: support@baazigar.ws
- Live Chat: Available on Website 24/7
- Response Time: Up to 30 business days via email, 5 minutes via live chat